Help Center

How can we help?

Find answers, learn best practices, and get support for booking or providing services on BaaiCore.

Last updated: December 26, 2025

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1. Getting Started

Essential information for new users of the BaaiCore platform.

2. Booking & Quotes

Information about getting quotes, scheduling services, and managing bookings.

3. Payments & Protection

Information about our secure payment system and user protections.

4. Support

How to get help when you need it.

5. For Service Professionals

Information specific to our service provider partners.

6. Technical Help

Assistance with using the BaaiCore platform and apps.

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If there is immediate danger, call emergency services (911).

1. Getting Started

How do I book a home service?

How do I become a service professional?

How do I create an account?

What services are available on BaaiCore?

Is BaaiCore available in my area?

Can I use BaaiCore on my mobile device?

What makes BaaiCore different from other service platforms?

2. Booking & Quotes

Can I get multiple quotes?

What if the scope changes after a quote?

How quickly can I expect to receive quotes?

Can I schedule recurring services?

How do I cancel or reschedule a booking?

What information should I include in my job request?

Can I choose a specific date and time for service?

3. Payments & Protection

How does payment work?

What payment methods are accepted?

What protections do I have as a customer?

What is the BaaiCore Guarantee?

How do I handle disputes with a service provider?

Are there any service fees?

How are professionals verified?

4. Support

How do I contact support?

What are your support hours?

How can I provide feedback about the platform?

5. For Service Professionals

How do I get more job requests?

How are jobs matched to me?

What fees do professionals pay?

How do I receive payments?

What insurance do I need as a service provider?

6. Technical Help

How do I reset my password?

Is my personal information secure?

How do I update my notification preferences?

Can I use BaaiCore offline?

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